FAQ’S

About us:

We are a family owned business. Natural Living Collection was created in 2018 . In 2019  we set up shop in Australind at 3 Ditchingham Place, inside the MJ Goods shop.

Ordering:

You can shop online or if you prefer to shop instore we are open Monday – Friday from 9 am – 5 pm and Saturdays from 9.30 – 1.30 pm.

We are the stockists for a variety of Australian products like No Pong, Plant Therapy essential oils, Natuvet, ANSC, Healing Naturally WA and provide a variery of eco friendly, sustainable products at an affordable price. 

Shipping:

Postage is Australia wide at a flat rate of $5 for online orders or can be collected from the shop.

Tracking and delivery via Australia Post. Orders dispatched within 24-48 hours.

Refunds:

We do not offer a full refund on any orders for change of mind.

In the event that your products arrive to you broken, please contact us immediately so we can rectify the situation as quickly as possible. Replacement products will be sent out  once we have sighted a photo of the broken product(s).